Privacy Policy

Effective Date: January 3, 2025

At UrbanHato (referred to as “we”, “our”, or “us”), we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, urbanhato.com, and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order on our website.
  • Subscribe to our newsletter.
  • Contact us for customer support.
  • Create an account.

The personal information we collect may include your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide in relation to our products and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer service and support.
  • To send promotional emails and newsletters (if you have opted in).
  • To improve our website, products, and services.
  • To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include encryption and secure servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are required to keep your information confidential and are not permitted to use your personal information for any other purpose.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails.
  • Request the deletion of your personal information (subject to certain legal exceptions).

To exercise any of these rights, please contact us at info@urbanhato.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: info@urbanhato.com
  • Phone: (310) 377-7695
  • Address: 30730 La Cresta Via Rancho Palos Verdes, CA 90275

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.